A new era in the innovative service approach at Koru Ankara Hospital – Malatya Current

Koru Ankara Hospital opened the doors of a new era in its innovative service approach in order to provide better service to its patients. Koru Ankara Hospital, which transforms patients from their entrance to the hospital to all treatment and accommodation processes, will be able to provide superior service to many different points both at home and abroad with the digital transformation office it opened.
Koru Health and Tourism Group, one of Ankara’s leading health institutions, announced the transformation works it started under the title of “New Era in Koru” to its stakeholders at the launch meeting it organized.
Koru Health and Tourism Group Chairman of the Board Prof. Dr. In his speech here, Hasan Biri stated that they follow all the developments in the world in the field of health and said, “2024 will be the year of development and transformation for us. In this context, we have implemented new projects at home and abroad. Today, we came together with our stakeholders with broad participation. “We shared the point the health systems have reached and what we have done as an institution,” he said.

“Centers were established in England, USA and Iraq”
Pointing out that Koru Health Group’s work abroad continues without slowing down, Prof. Dr. One of them said, “We have made new expansions in 3 centers in the world. We established headquarters in New York, England and the United States. We established the headquarters of our own company in New York and also opened a health tourism office. We also worked in a similar way in Iraq. “We are working in the field of health tourism in various countries of the world,” he said.

“We Act Together with Our Stakeholders”
Explaining that they carried out these studies in harmony with their business partners, Prof. Dr. One of them said, “We established a digital transformation office to raise our service standards. We strive to both transform our system and integrate with the world through the digital office. “We strive to prepare our colleagues for the new transformation period with a training platform called ‘e-nokta’ through the training of all our employees.”

Koru Health and Tourism Group COO and Executive Board Member, Expert. Dr. Ali Özön also expressed the hospital’s technological and academic transformation with some examples.
Specialist stated that they will soon implement the concept of 3 king suite rooms of 150 square meters, as well as 4 suites and 13 connecting rooms on the inpatient floors. Dr. Ali Özön pointed out that there is no other example of this concept in Ankara.
Specialist Dr. Ali Özön listed some of the service areas that make a difference in the hospital as follows:
“With an area of ​​1000 square meters, we have the most equipped Gynecology and Obstetrics Polyclinic in Turkey under a single structure. All procedures related to Gynecology and Obstetrics are carried out in this area. We are the only hospital in Ankara that provides 24/7 Emergency Service, Pediatrics, Gynecology and Obstetrics services. Our 7724 home care service will be activated very soon. One floor within the hospital is completely dedicated to the Pediatrics Clinic, keeping it separate from all other branches. We are among the rare hospitals in Ankara that host flight medicine. Except for pathology, we currently host all departments that can be used for diagnosis and treatment in modern medicine under the same roof. We provide service in our hospital with a total of 120 physicians, 31 of whom are professors and 14 of whom are associate professors. We have an important academic staff. Koru Ankara Hospital is one of the rare robotic surgery centers in our country with its state-of-the-art da Vinci Robotic surgery system. We performed approximately 2,500 surgeries in robotic surgery. Our operating rooms are equipped with advanced technology; We have 10 operating rooms, 3 laminar folow equipped, 2 scopy compatible and 1 da Vinci Robotic Surgery operating room. The device used in Interventional Neuroradiology in our hospital is the most advanced technology product. In this context, our teachers are world-renowned teachers. We carry out many laboratory tests in our own laboratory. She has extremely high experience in nursing care in terms of patient experience. Technologically, all technologies are located within the building. Therefore, there is no missing section that would direct patients to another center for any reason. The gastroenterology center is the most comprehensive center in Ankara. It is managed by 2 professor physicians. It is equipped with high-tech devices such as EUS. We host one of the 7 gamma knife devices in Turkey. In cases of brain tumors, the procedure can be performed without opening the patient’s skull. The state-of-the-art ‘Carto 3’ device used in heart rhythm disorders is used in our cardiology clinic. Micro ultrasound fusion biopsy is a technology developed with Johns Hopkis of the USA. It was first implemented in our hospital in our country. “It is the most advanced technology used especially in the treatment of prostate cancer.”